Ignite Small Business Series: Lunch & Learn - Augmented Leadership Intelligence

Bring your lunch and your questions. Please join us to learn more about Augmented Leadership Intelligence.

Session Description:
AI can help businesses work faster, but knowing what to automate and what to keep human-led makes the difference. In this interactive session, Dr. Tajiri Brackens, The Profit Protector™, will show Metrocrest chamber members how to identify practical uses of AI, strengthen decision-making, and protect the relationships and accountability that make businesses successful. Using her four Ps are People, Product, Process, and Profit - she'll connect everyday AI decisions to real business results. 

Topics covered:
1. Automate: Recognize routine, repeatable tasks that AI can help streamline.
2. Augment: Use AI to support employees, leadership decisions, and business capacity rather than replacing human insight.
3. Verify: Know where accuracy, oversight, privacy, and accountability require human review.
4. Keep human-led: Protect customer relationships, employee trust, and decisions that call for judgment.
5. Apply the four Ps: Consider the effects on People, Product, Process, and Profit when deciding where AI belongs. 

Speaker: Dr. Tajiri Brackens

Dr. Tajiri Brackens, The Profit Protector™, is a leadership strategist, Certified AI Consultant, bestselling author, and founder of Heritage Leadership Consulting LLC. With more than three decades of experience in business, sales, and leadership, she helps organizations uncover the hidden costs of leadership breakdowns, lost productivity, and missed opportunities.

Her work centers on the 4 Ps: People, Product, Process, and Profit. She challenges leaders to examine whether their people feel valued, their purpose drives decisions, and their products deliver on their promise, because when those elements fall out of alignment, profit pays the price.

Through leadership development, executive coaching, and practical AI consulting, Dr. Tajiri helps organizations make smarter decisions, strengthen workplace culture, and protect the bottom line. A recipient of the Presidential Lifetime Achievement Award and a ForbesBLK member, she champions a clear philosophy: Human-Led. AI-Powered. Profit-Protected.